Privacy Policy
Privacy Policy
Effective date: November 3, 2026
This Privacy Policy explains how Rocker Community Health Inc (“Rocker Community Health,” “we,” “us”) collects, uses and protects information when you visit rockercommunityhealth.org or contact us through it. Rocker Community Health is a virtual (telehealth) mental health practice. This policy covers this website only.
Health information is protected separately. Once you become a client, health information we create or receive about you is protected health information (PHI) under the Health Insurance Portability and Accountability Act (HIPAA). How we use and share PHI, and your rights over it, are described in our Notice of Privacy Practices.
If you are in crisis or thinking about harming yourself or others, do not use this website or its forms. Call or text 988 (Suicide & Crisis Lifeline) or call 911.
Information we collect
- Information you give us: your name, phone number, email address, preferred appointment date, the service you are interested in, and anything you write in a message when you use our contact, appointment or newsletter forms.
- Information collected automatically: technical information such as your browser and device type, pages visited and how you reached our site, collected through cookies and similar technologies.
- Donations: donations are processed by PayPal. We do not receive or store your payment card details.
Please keep messages sent through website forms brief and do not include detailed medical or mental health information. Website forms are a way to request contact, not a secure clinical communication channel. We will discuss your needs privately once we contact you.
How we use information
- To respond to your inquiry and schedule appointments
- To operate, secure and improve our website
- To comply with legal obligations
We do not sell your personal information, and we do not use information you submit through our forms for advertising.
Cookies and analytics
We may use Google Tag Manager and Google Analytics to understand, in aggregate, how visitors use our website. We do not use advertising, remarketing or call-tracking tools on this website, and we do not send information you type into our forms to analytics or advertising providers. Google reCAPTCHA helps protect our forms from spam and may collect technical information about your device under Google’s privacy policy. You can block or delete cookies in your browser settings.
How we share information
We share website information only with service providers that help us run our website and practice, such as our website hosting provider, security and content-delivery providers, and our form, email and scheduling tools, and PayPal for donations. These providers may use the information only to provide services to us. When a provider handles PHI for us, we require a HIPAA business associate agreement. We may also disclose information when required by law or to protect the safety of any person.
How we protect and keep information
We use reasonable administrative, technical and physical safeguards to protect information. No method of transmission over the internet is completely secure. We keep website form submissions only as long as needed for the purposes above or as required by law.
Your choices and rights
You may ask to see, correct or delete the personal information you submitted through this website by contacting us at info@rockercommunityhealth.org. Rights over your health records are described in our Notice of Privacy Practices.
Children
This website is not directed to children under 13, and we do not knowingly collect their information through it. A parent or guardian seeking services for a minor should contact us directly.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed.
Contact us
Rocker Community Health Inc
3440 Hollywood Blvd, Suite 415
Hollywood, FL 33021
Phone: 786-490-2181
Email: info@rockercommunityhealth.org